How do I access my return portal?

Updated 2 weeks ago by Stephanie

If you placed your home try-on order before 9/2/2020:

You should have received an email from Hitched that contains the link to your personal return portal. If you did not receive the email or cannot find it, simply contact us at help@tryhitched.com (or click the "CONTACT" button in the upper right hand corner of this page) and we will provide it to you within 24 hours!

Once you have your link, simply click to visit your personal return portal. It is within your return portal that you can close out your home try-on and, if you would like, make a purchase! Please do not hesitate to reach out if you have any questions about your return portal or making a purchase!

If you placed your home try-on order on or after 9/2/2020:

To access your return portal, please visit hometryon.tryhitched.com. This is where you can initiate your return and purchase your forever wedding band! Please do not hesitate to reach out at help@tryhitched.com if you have any questions about your return portal or making a purchase!


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