I thought the home try-on was free, why do you need my credit card information?
The home try-on itself is a free service, but please know that we will place a $50 hold on your card during your home try-on period. The only charge is for the cost of shipping both ways, which is a flat fee of $20.00. The rest of the authorization will drop off completely upon receipt back to Hitched. Please note that pre-paid cards, gift cards or temporary cards are not acceptable for the home try-on.
If you do not return your home try-on, or if the returned wedding bands are damaged, we will need to charge the card on file for the retail price of the wedding bands. In order to avoid this charge, please make sure that your return portal is completed within the allotted 5-day trial period and your home try-on package is dropped off at your local post office within 48 hours of completing your return portal (don’t worry - we will send you a reminder email). If your home try-on period ends on a weekend or holiday, go ahead and close out of your return portal and drop your home try-on in the mail on the next available day. However, we know that life happens and this is a big decision - just let us know if you need a couple extra days to try on your wedding bands and we can work something out with you.