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First, you choose from one of our home try-on kits or build your own customer kit and place your order directly on our website. Once your home try-on arrives, you will have five days to try on the sample wedding bands, firm up your ring size with the provided ring sizing tool, and ship them back to us using the pre-paid return label provided. This last step is very important to avoid being charged in full for the bands in your home try-on! If you are not ready to place your wedding band order at the end of your home try-on period, that&apos;s okay. You can come back to our site to purchase your wedding band at any time using the discount code provided.&#xA0;All home try-on kits, including our custom home try-on kit, requires a $50 non-refundable deposit. The deposit covers the home try-on service itself, labor required to pack your order, and shipping of the kit both ways. And while the deposit is non-refundable, after placing your order you will receive a $50 off discount code that can be applied towards your wedding band purchase.&#xA0;Please note that pre-paid cards, gift cards, or temporary cards are not acceptable for the home try-on.&#xA0;

First, you choose from one of our home try-on kits or build your own customer kit and place your order directly on our website. Once your home try-on arrives, you will have five days to try on the sample wedding bands, firm up your ring size with the

How does the home try-on work?

Home Try-On

What is Hitched?

How is Hitched different than a jewelry store?

How is Hitched different than other online retailers?

If I want to try on a wedding band in person, where can I go?

General Information

How much is the home try-on?

What's included in the home try-on?

What if I don't know my ring size?

How long do I have to try on my wedding bands?

If I order a home try-on, am I required to purchase a wedding band?

What if I want to order a second home try-on?

Can I complete a home try-on for your women's bands?

Are the gold and platinum home try-on bands real gold and platinum?

Why can't I just keep the wedding band I try on at home?

What happens if I don't return my home try-on in time?

My wedding is coming up, do I still have time to order a home try-on?

How do I find my ring size?

How should my wedding band fit?

Does Hitched offer ring resizing?

What is the average ring size for a man?

Does Hitched offer custom (quarter) sizes?

Is there a time of day that I should size my finger?

Ring Sizing

Gold

Platinum

Tungsten

Metals & Materials

How do I know what metal is best for me?

What widths do your wedding bands come in?

Ring Styles

Where do you ship?

What shipping options do you offer?

Does adding a customization to my wedding band impact the shipping time?

After how many days can I expect my wedding band order?

After how many days can I expect my home try-on order?

Shipping & Order Status

How do I exchange my wedding band?

If I change my mind, can I exchange the band I ended up picking?

If I need to exchange my band for a second time, will it cost me anything?

If my band has been customized, can I exchange it?

Exchanges

How do I return my wedding band?

If I change my mind, can I return the band I ended up picking?

If I return my band, how do I get my money back?

If my band has been customized, can I return it?

Returns

Where are your showrooms located?

Are your showrooms dog friendly?

Where is your Chicago showroom located?

Where is your Philadelphia showroom located?

Showrooms

How does the home try-on work?Updated a year ago