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<p>We offer free shipping for all orders, exchanges and returns. See detail for our normal, free ship times below:</p><ul><li>Home Try-On Orders: Will be delivered within 5-6 business days</li><li>Tungsten Band Orders: Will be delivered within 8-10 business days</li><li>Gold or Platinum Band Orders: Will be delivered within 30-45 business days</li><li>Diamond Band Orders: Will be delivered within 30-60 business days</li><li>Lab-Grown Diamond Band Orders: Will be delivered within 30-60 business days</li></ul><p>All orders are shipped with USPS 5-day shipping. If you would like to expedite your shipping, you can do so for an additional charge. Reach out to our customer support team to discuss expedited shipping prices and capabilities. If you have concerns about ship times, please email one of our customer service agents at <a href="mailto:help@tryhitched.com">help@tryhitched.com</a>.</p>

We offer free shipping for all orders, exchanges and returns. If you would like to expedite your shipping, you can do so for an additional cost.

What shipping options do you offer?

Shipping & Order Status

What is Hitched?

How is Hitched different than a jewelry store?

How is Hitched different than other online retailers?

If I want to try on a wedding band in person, where can I go?

General Information

How much is the home try-on?

How does the home try-on work?

What's included in the home try-on?

What if I don't know my ring size?

How long do I have to try on my wedding bands?

If I order a home try-on, am I required to purchase a wedding band?

What if I want to order a second home try-on?

Can I complete a home try-on for your women's bands?

Are the gold and platinum home try-on bands real gold and platinum?

Why can't I just keep the wedding band I try on at home?

What happens if I don't return my home try-on in time?

My wedding is coming up, do I still have time to order a home try-on?

Home Try-On

How do I find my ring size?

How should my wedding band fit?

Does Hitched offer ring resizing?

What is the average ring size for a man?

Does Hitched offer custom (quarter) sizes?

Is there a time of day that I should size my finger?

Ring Sizing

Gold

Platinum

Tungsten

Metals & Materials

How do I know what metal is best for me?

What widths do your wedding bands come in?

Ring Styles

Where do you ship?

Does adding a customization to my wedding band impact the shipping time?

After how many days can I expect my wedding band order?

After how many days can I expect my home try-on order?

How do I exchange my wedding band?

If I change my mind, can I exchange the band I ended up picking?

If I need to exchange my band for a second time, will it cost me anything?

If my band has been customized, can I exchange it?

Exchanges

How do I return my wedding band?

If I change my mind, can I return the band I ended up picking?

If I return my band, how do I get my money back?

If my band has been customized, can I return it?

Returns

Where are your showrooms located?

Are your showrooms dog friendly?

Where is your Chicago showroom located?

Where is your Philadelphia showroom located?

Showrooms

What shipping options do you offer?Updated a year ago